Customer Service Representative – Non-Voice — Harmony Support BPO Ltd

Harmony Support BPO Ltd (Kigali) is hiring a full-time Customer Service Representative – Non-Voice in Operations / Customer Service, reporting to a Team Leader / Operations Supervisor. The role provides written customer support through live chat, email, messaging platforms and ticketing systems: respond to enquiries, resolve issues, process requests, and follow company procedures, quality standards, confidentiality and client instructions. Preferred: previous customer service, BPO, call centre, back-office or online support. Required: excellent written communication, strong English, computer literacy. Source: Job in Rwanda.

XIGAPATH copied this title and summary from the official listing on 26 September 2026. Deadlines and requirements can change. Apply only on the employer’s page. XIGAPATH does not take applications or fees for this role.

Eligibility

Entry level (1 to 3 years). Written English and computer literacy. Previous customer-service or BPO experience preferred.

How to apply

See the official Job in Rwanda listing for the full duty list and how to apply.